Shipping & Returns

RETURNS
AUS / NZ / USA ONLY
Unfortunately, we do not accept returns based on “change of mind”

However, if the product doesn’t fit correct or in the unusual circumstance of a fault, please return within 10 days of receiving the parcel and we will happily exchange for another piece of same value.

Please ensure:
Item is in original purchase condition.

// The items has not been used or damaged

// The item(s) are accompanied by original purchase receipt/invoice.

// Please let us know via email or phone if you are returning your item/s

// Returned to below address within 10 days of receipt.

// Clearly state your issue with the product.

// We cannot be held liable for the cost of postage for returns, we recommend using Registered Post. We will not be held liable for items lost in the post.

// We reserve the right to refuse a return if the merchandise in question does not meet our standards.

// Full price merchandise only.

SHIPPING

AUS
REGULAR MAIL:

FREE

// Shipment will arrive within 5-7 working days.

// Australia Post Registered

// Tracking number provided

Alternatively, you can select our
EXPRESS POST:

$10 AUD

// Shipment will arrive within 2-3 working days.

// Australia Post Registered

// Tracking number provided

USA
REGULAR MAIL:

$10 USD (for all orders under $250)

FREE (for all orders over $250)

// Shipment will arrive within 3-10 working days.

// Australia Post Registered

// Tracking number provided

GLOBAL
REGULAR MAIL:

$25 – 65 AUD

// Price varies on region, please email direct for exact quote (sales@glidefins.com)

// Shipment will arrive within 3-10 working days.

// Australia Post Registered

// Tracking number provided

TAXES AND DUTY

Please note customs duties and foreign taxes may be payable before your order is cleared by customs. Glide Fins will not be held responsible for any charges incurred nor can we provide an estimate of these costs. Please contact your local customs office for more information regarding taxes and duties payable in your region.